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Brand perception is a huge factor in a startup’s long-term success, and getting that brand narrative right isn’t something you want to rush. As AE Marketing Group founder Brian Walker recalls, his company didn’t even have a website for most of their first year of business, opting instead to build the fundamentals of their business over their online messaging.
But does that mean that your online branding isn’t important? Hardly! In part four of this five-part interview, host Tom Ryan and co-host Jason Pyles talk with Brian about seeking out customer feedback, knowing when to “fire” a customer, the importance of your brand’s online reputation, and much more. Continue reading