Ep. 145 – The Four P’s of Scaling Your Business: Part 1:B – People (The Outback Model)

Bloomin' Onion. Photo source: https://www.flickr.com/photos/mastermaq/

Bloomin’ Onion. Photo source: https://www.flickr.com/photos/mastermaq/

No matter what your business plan, you’re going to need the right people to make it happen. That’s even more true as you scale your business. Grow too quickly without bringing the right partners on, and the quality of your service or product will suffer. Try to do it all yourself, however, and you’ll be spread paper thin before you know it.

In this episode, host and business coach Tom Ryan talks about Outback Steakhouse’s highly aggressive — and highly successful — expansion strategy, and the lessons it can teach any company looking to scale. As always, Tom is joined by co-host and producer Jason Pyles.

• Show opening

• Recap of the “Four P’s of Scaling” series thus far

• The business value of Outback Steakhouse’s cheese fries

• How Outback brought in local partners during their aggressive scaling

• From restaurant server to joint venture partner

• The value of service-industry work

• Growing talent from the inside out

• Scaling in the context of a medical business

• “Many hands lighten the load”

• To be continued …

• Sign off, and ways to contact the show

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